Privacy Policy

The Furniture Factory ("The Furniture Factory", "thefurniturefactory.org.uk, "we" or "us") is committed to protecting your privacy. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy.

1: The information we collect and how we use it

When you register with us we need to know your name, postal address, Telephone number and e-mail address.

We gather this information to allow us to communicate with you about our products and promotions.

In order to purchase on the website, we need to know your name, postal address, e-mail address, telephone number, and, if you are paying by card, your debit or credit card number and expiry date.

We gather this information to allow us to process your order and provide you with the best possible service. The relevant information is then used by us and may be forwarded to the delivery company used to deliver your goods and to authenticate your identity, to validate your debit or credit card, to authorise the transaction and to communicate with you on any matter relating to the provision of the service in general. You specifically authorise us to transmit information to or to obtain information about you from third parties for these purposes.

2: Our use of "cookies"

Cookies are small text files stored on your personal computer when you visit certain web pages, they do not store your personal information. If you do not want your personal computer to accept cookies or want to delete any cookies that are already on your personal computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies in order to delete them or to disable your personal computer from accepting them.

If you disable cookies, parts of this website may no longer work properly.

3: How we protect your information

Information you provide to us remains confidential. The internal procedures of thefurniturefactory.org.uk cover the storage, access and disclosure of your information and we will fully comply with all applicable UK data protection law.

4: Your details and how to update them

You have the right at any time to request a copy of the personal data we hold on you.

If any of the information that you have provided to us changes, for example if you change your e-mail address or if you wish to cancel your registration, please let us know the correct details by contacting us via phone or e-mail.

5: Your consent

By submitting your information you consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this section of the Website, so that you may be aware of the information we collect and how we use it at all times. Your continued use of the Website constitutes your agreement to any such changes.

6: How to contact us

We welcome your views about our Website and our Privacy Policy. Should you wish to contact regarding our Website or Privacy Policy please feel free to do so via email, you can find this information on our contact us page.