Delivery & Returns

Delivery information

Deliveries are carried out by our own transport and drivers.

When will we deliver?

Your items will be delivered between Monday – Friday. A member of our staff  will contact you before attempting to deliver to inform you as to when we will be making the delivery, please be aware that you will need to make arrangements for someone to be at home for the delivery. Delivery times may vary depending on stock, many items are available for delivery within 2-3 days and even next day, if stock is available faster than stated online a memeber of staff will contact you via telephone.

Where do we deliver? (if your post code is not listed below please contact us via our contact page or telephone for a quote)

ZONE 1    £10 DELIVERY CHARGE
PO1    Portsmouth, Fratton, Old Portsmouth
PO2    Portsmouth, Hilsea, North End
PO3    Portsmouth, Hilsea
PO4    Southsea
PO5    Southsea
PO6    Cosham, Drayton, Farlington
PO7    Waterlooville, Denmead, Purbrook
PO8    Clanfield, Cowplain, Horndean
PO9    Havant
PO9    Rowland's Castle
PO10    Emsworth, Southbourne, Westbourne
    
ZONE 2    £15 DELIVERY CHARGE
PO11    Hayling Island
PO12    Gosport, Alverstoke, Hardway
PO12    Gosport
PO13    Gosport
PO13    Lee-on-the-Solent
PO14    Fareham, Hill Head, Stubbington, Titchfield
PO15    Fareham, Titchfield, Whiteley
PO16    Portchester
PO17    Wickham
SO17    Highfield, Portswood, St Denys, Swaythling
SO18    Bitterne, Bitterne Park, Harefield, Townhill Park, Chartwell Green, Southampton Airport
SO19    Sholing, Thornhill, Woolston, Weston
SO50    Town Centre, Fair Oak, Bishopstoke, Horton Heath,
SO51    Romsey, Ampfield, Lockerley, Mottisfont, Wellow
SO52    North Baddesley
SO53    Chandler's Ford
SO30    Botley, Hedge End, West End
SO31    Warsash, Hamble-le-Rice, Locks Heath Netley Abbey
SO32    Bishops Waltham, Corhampton, Droxford, Durley, Exton, Meonstoke, Shedfield, Soberton, Swanmore, Upham, Warnford, Wickham
    
ZONE 3    £20 DELIVERY CHARGE
PO18    Bosham, Boxgrove, Eartham, East Dean, Goodwood, Funtington, Nutbourne
PO19    Chichester, Fishbourne
PO20    Selsey, West Wittering, East Wittering, Tangmere, Oving, Westergate, Eastergate
PO21    Bognor Regis, Aldwick, Pagham
PO22    Bognor Regis, Barnham, Elmer, Felpham, Middleton-on-Sea
SO14    City Centre, St. Mary's, Newtown, Nicholstown, Ocean Village, Chapel, Eastern Docks, Bevois Valley
SO15    Shirley, Freemantle, Banister Park, Millbrook
SO16    Bassett, Redbridge, Rownhams, Nursling, Chilworth
SO20    Stockbridge, King's Somborne, Middle Wallop
SO21    Compton, Colden Common, Hursley, Micheldever, Owslebury, Shawford, South Wonston, Sutton Scotney, Sparsholt, Twyford
SO22    Badger Farm, Fulflood, Hursley, Littleton and Harestock, Olivers Battery, Pitt, St Cross (W), Stanmore, Weeke
SO23    City Centre, Abbotts Barton, Bar End, Highcliffe, Hyde, St Cross (E), Winnall
SO24    New Alresford, Old Alresford, Cheriton, Tichborne
SO40    Totton, Lyndhurst, Cadnam, Marchwood
SO45    Hythe, Fawley, Blackfield, Calshot, Hardley
GU26    Hindhead, Bramshott Chase, Grayshott
GU27    Haslemere, Fernhurst, Shottermill, Grayswood
GU28    Petworth, Graffham, Northchapel, Byworth, Lodsworth
GU29    Midhurst, Cocking, Easebourne
GU30    Liphook, Bramshott, Conford, Linch, Milland, Passfield
GU31    Petersfield, Buriton, East Harting, South Harting, Elsted, Rogate
GU32    East Meon, West Meon, Sheet, Steep
GU33    Liss, Greatham, Selborne, Rake
GU34    Alton, Beech, Bentworth, Medstead, Four Marks, Golden Pot, Lasham
GU35    Bordon, Headley, Headley Down, Lindford, Oakhanger, Kingsley, Arford, Whitehill
    
ZONE 4    £30 DELIVERY CHARGE
SO41    Milford-on-Sea, Pennington, Boldre, Hordle, Sway
SO42    Beaulieu, Brockenhurst, East Boldre
SO43    Lyndhurst, Minstead, Bramshaw
BH1    Town Centre, Springbourne, East Cliff, Boscombe
BH2    Bournemouth Central, West Cliff
BH3    Talbot Woods, Winton
BH4    Westbourne, Branksome Woods
BH5    Boscombe, Pokesdown
BH6    Southbourne, Tuckton, Wick
BH7    Littledown, Iford
BH8    Malmesbury Park, Queens Park, Strouden Park, Townsend, Holdenhurst, Throop
BH9    Winton, Moordown, Throop, Muscliff
BH10    Kinson, Northbourne, Redhill, Ensbury Park, Wallisdown
BH11    Kinson, Bear Cross, West Howe, Wallisdown
BH12    Branksome, Alderney, Upper Parkstone, Wallisdown, Newtown
BH13    Canford Cliffs, Sandbanks, Branksome Park
BH14    Lower Parkstone, Lilliput, Penn Hill
BH15    Town Centre, Hamworthy, Oakdale
BH16    Upton, Turlin Moor, Lytchett Minster, Lytchett Matravers
BH17    Canford Heath, Creekmoor
BH18    Broadstone
BH19    Swanage, Studland, Langton Matravers
BH20    Wareham, Wool, Bere Regis
BH21    Wimborne, Corfe Mullen
BH22    Ferndown, West Moors, West Parley
BH23    Christchurch, Mudeford, Highcliffe
BH24    Ringwood, St Leonards, Ashley Heath
BH25    New Milton, Barton on Sea, Bashley, Wootton, Ossemsley
BH31    Verwood, Three Legged Cross
SP6    Fordingbridge
BN11    Worthing
BN12    Worthing, Ferring, Goring-by-Sea
BN13    Worthing, Clapham, Durrington, High Salvington, Patching, Tarring
BN14    Worthing, Broadwater, Findon, Northend, Tarring
BN15    Lancing, Coombes, Sompting
BN16    Angmering, East Preston, Kingston Gorse, Rustington
BN17    Littlehampton, Climping, Lyminster, Wick
BN18    Arundel, Amberley, Binsted, Burpham, Crossbush, Fontwell, Ford, Houghton, Madehurst, Poling, Slindon, Slindon Common, South Stoke, Tortington, Walberton, Warningcamp, Wepham, Yapton
RH13    Barns Green, Cowfold, Mannings Heath, Partridge Green, Slinfold, Southwater, West Grinstead
RH14    Billingshurst, Ifold, Kirdford, Loxwood, Plaistow, Wisborough Green
RH20    Pulborough, Ashington, Storrington, West Chiltington, West Chiltington Common, Bury, Watersfield, Sutton, Fittleworth
GU1    Guildford Town Centre, Slyfield, Merrow
GU2    Guildford Park, Onslow Village, Park Barn, University of Surrey
GU3    Normandy, Puttenham, Worplesdon, Christmas Pie, Flexford
GU4    Burpham, Chilworth, Jacobs Well, Shalford
GU5    Albury, Bramley, Shere
GU6    Cranleigh, Ewhurst, Alfold
GU7    Farncombe, Godalming
GU8    Chiddingfold, Dunsfold, Elstead, Hascombe, Milford, Thursley, Witley
GU9    Farnham, Badshot Lea, Hale, Heath End
GU10    Bentley, Frensham, Churt, Crondall, Tongham, Ewshot, Seale, Tilford, Wrecclesham
GU11    Aldershot
GU12    Aldershot, Ash, Ash Green, Ash Vale
GU14    Farnborough, Cove
GU15    Camberley, Old Dean, RMAS
GU16    Frimley, Frimley Green, Deepcut, Mytchett
GU17    Blackwater, Hawley, Minley, Darby Green, Frogmore, Blackbushe
GU18    Lightwater
GU19    Bagshot
GU20    Windlesham
GU21    Woking, Knaphill, St. John's, Horsell, Goldsworth Park
GU22    Woking, Pyrford, Hook Heath, Mayford, Old Woking
GU23    Send, Ripley, Ockham, Wisley
GU24    Bisley, Pirbright, Chobham, Knaphill, Brookwood, West End
GU25    Virginia Water, Wentworth
GU46    Yateley
GU47    Sandhurst, College Town, Owlsmoor, Little Sandhurst
GU51    Fleet, Elvetham Heath
GU52    Church Crookham, Crookham Village
    
ZONE 5    £40 DELIVERY CHARGE
DT1    Dorchester
DT2    Dorchester
DT3    Chickerell, Broadwey, Radipole, Osmington, Preston, Littlemoor, Portesham, Abbotsbury, Langton Herring
DT4    Weymouth town centre, Melcombe Regis, Wyke Regis
DT5    Fortuneswell, Easton, Southwell, Weston, The Grove
DT6    Bridport
DT7    Lyme Regis, Uplyme, Rousdon
DT8    Beaminster
DT9    Sherborne
DT10    Sturminster  Newton
DT11    Blandford Forum
SP1    Central Salisbury
SP2    Outer Salisbury and surrounding villages
SP3    Tisbury, Shrewton
SP4    Amesbury
SP5    Downton, Laverstock
SP7    Shaftesbury, Compton Abbas, Fontmell Magna, Donhead St Andrew, Donhead St Mary, Berwick St John
SP8    Gillingham, Stour Provost, East Stour, West Stour, Kington Magna, Buckhorn Weston, Milton-on-Stour
SP9    Tidworth, Shipton Bellinger
SP10    Andover
SP11    Outskirts of Andover and surrounding villages
RG1    Katesgrove, Newtown, Reading (central)
RG2    Madejski Stadium, Whitley
RG4    Caversham
RG5    Woodley
RG6    Earley, Lower Earley
RG7    Aldermaston, Bradfield, Burghfield Common, Silchester, Mortimer, Theale
RG8    Goring, Streatley, Pangbourne, Whitchurch-on-Thames
RG9    Hambleden, Rotherfield Peppard, Turville, Turville Heath, Skirmett, Rockwell End, Mill End, Fawley, Fingest, Frieth, Greenlands, Nettlebed, Shiplake, Henley-on-Thames
RG10    Charvil, Hurst, Ruscombe, Twyford, Wargrave, Waltham St Lawrence
RG12    Bracknell (south and town centre), Easthampstead, Bullbrook
RG14    Newbury (whole town area)
RG17    Aldbourne, Chilton Foliat, Eastbury, Eddington, Kintbury, Hungerford, Inkpen, Lambourn, North Wessex Downs AONB area
RG18    Hampstead Norreys, Hermitage, Thatcham (north), Yattendon
RG19    Ashford Hill with Headley, Bishop's Green, Greenham, Thatcham (south)
RG20    Chieveley, Compton, Ecchinswell, Leckhampstead, Highclere, Kingsclere, Sydmonton
RG21    Town Centre, Eastrop, Black Dam, Oakridge, South View
RG22    South Ham, Brighton Hill, Kempshott, Buckskin, Beggarwood
RG23    Winklebury, Rooksdown, Oakley
RG24    Popley, Chineham, Sherborne St John
RG25    Cliddesden, Dummer, Overton, North Waltham
RG26    Baughurst, Bramley, Brimpton Common, Hannington, Pamber End, Pamber Heath, Tadley
RG27    Hook, Sherfield-on-Loddon, Stratfield Turgis, Turgis Green
RG28    Laverstoke, Litchfield, Hurstbourne Priors, Whitchurch (Hampshire)
RG29    Long Sutton, Odiham, North Warnborough, South Warnborough,
RG30    Tilehurst, Prospect Park, Purley-on-Thames, Reading (west), Southcote
RG31    Calcot Row, Tilehurst
RG40    Wokingham (east and town centre), Finchampstead, Barkham (south), Wick Hill
RG41    Wokingham (west), Winnersh, Woosehill, Barkham (north), Sindlesham, Emmbrook, Eastheath
RG42    Bracknell (north), Binfield, Warfield, Newell Green, Popeswood, Priestwood, Winkfield Row, Jealott's Hill
RG45    Crowthorne, Ravenswood
BN1    Brighton, Coldean, Falmer, Hollingbury, Patcham, Preston, Stanmer, Withdean
BN2    Brighton, Bevendean, Brighton Marina, Kemptown, Moulsecoomb, Ovingdean, Rottingdean, Saltdean, Woodingdean
BN3    Hove, Aldrington, Hangleton, West Blatchington
BN5    Henfield, Blackstone, Edburton, Fulking, Small Dole, Wineham, Woodmancote
BN6    Hassocks, Albourne, Clayton, Ditchling, Goddards Green, Hurstpierpoint, Keymer, Newtimber, Sayers Common, Streat, Westmeston
BN7    Lewes, Cooksbridge, East Chiltington, Iford, Kingston, Offham, Plumpton, Plumpton Green, Rodmell, Southease, Swanborough, Telscombe
BN8    Barcombe, Barcombe Cross, Beddingham, Chailey Green, Chiddingly, East Hoathly, Firle, Glynde, Halland, Hamsey, Holmes Hill, Laughton, Newick, North Chailey, Ringmer, Ripe, Shortgate, South Chailey, Southerham, Stoneham, Whitesmith
BN9    Newhaven, Piddinghoe, South Heighton, Tarring Neville
BN10    Peacehaven, Telscombe Cliffs
BN20    Eastbourne, Beachy Head, East Dean, Friston, Old Town, Ratton, Wannock, Willingdon
BN21    Eastbourne, Old Town
BN22    Eastbourne, Hampden Park, Willingdon
BN23    Eastbourne, Friday Street, Langney, Sovereign Harbour
BN24    Pevensey, Beachlands, Hankham, Normans Bay, Pevensey Bay, Stone Cross, Westham
BN25    Seaford, Bishopstone, Cuckmere Haven, Exceat, Norton, Rookery Hill, Westdean
BN26    Polegate, Alciston, Alfriston, Arlington, Berwick, Caneheath, Filching, Folkington, Jevington, Litlington, Lullington, Milton Street, Sayerland, Selmeston, Summerhill, Wilmington
BN27    Hailsham, Amberstone, Bodle Street, Bodle Street Green, Boreham Street, Carters Corner, Chalvington, Cowbeech, Downash, Golden Cross, Hellingly, Herstmonceux, Horsebridge, Lower Dicker, Lower Horsebridge, Magham Down, Mulbrooks, Rickney, Trolliloes, Upper Dicker, Wartling, Windmill Hill
BN41    Fishersgate, Portslade
BN42    Southwick
BN43    Shoreham-by-Sea
BN44    Steyning, Ashurst, Botolphs, Bramber, Upper Beeding, Wiston
    
ZONE 5    £80 DELIVERY CHARGE
PO30    Newpot
PO30    Yarmouth
PO31    Cowes, Gurnard
PO32    East Cowes, Whippingham
PO33    Ryde
PO34    Seaview
PO35    Bembridge, Whitecliff Bay
PO36    Sandown
PO36    Shanklin
PO37    Shanklin
PO38    Ventnor
PO39    Totland Bay, Alum Bay
PO40    Freshwater
PO41    Yarmouth

 

Returns

If a product is delivered to you in unsatisfactory condition, you have the right to refuse delivery, please do so and then contact us as soon as possible so that we can rearrange delivery of replacement items, if the product is delivered and you unpack the item and find it is damaged in some way, please contact us, we will arrange for the item to be collected and exchanged as soon as possible, all items being returned MUST be packaged in their original packaging

Question about delivery?

Contact our friendly Customer Service Team via our “contact us” page.